A great, if sobering, look at how the tools that are supposed to help us live better are actually helping big companies and governments keep track of us in ways that don’t always help. Eubanks outlines how tools that are intended to link people with social services can also become surveillance devices and that once you’re in you’re never really out again which creates a culture of the spied-upon and the spyers. Deeply unsettling especially because with all the research she’s put into this, you know she’s right.